Exchanges and Returns
Do you want to exchange or return a product? You can do this easily and quickly in three steps:
You can return your order up to 30 days after receipt and we will ensure that the purchase amount is in your account within five working days after receipt of the return shipment.
Easy returns in three simple steps:
Step 1: Complete the return form.
Download the return form here and fill it out completely.
Step 2: Send your order.
Please send the items together with the completed return form to the address on
the return form.
Make sure you provide the package with a Track & Trace code.
Step 3: Receive the purchase amount in your bank account.
Once we have received the package, we will ensure that the purchase amount
will be back in your bank account within five working days.